Carlota Cappuccino

• Orders have a delivery time of 3-5 business days
• Delivery time starts when payment is made on the day before 4pm; payments made after that time will be registered with the following day's date
• Our shipments are made with COORDINADORA and you can track your order with the guide number

Returns and Exchange Policy

• We offer a 30-day period for exchanges or returns, provided the product is in its original, unused condition and original packaging.
• It is important to confirm the condition of the product before proceeding with the exchange or return, which may take up to 15 days.
• Shipping costs for exchanges are the responsibility of the customer.

Care instructions

• It is advisable to store leather products in dry places and avoid using plastic bags.
• It is recommended not to clean them with chemical products that contain alcohol, as they can cause stains and permanent damage.
• Instead, it is suggested to use a clean cloth with a little water and gently rub the area to be cleaned.
• In addition, prolonged exposure to the sun should be avoided to preserve the quality of the leather.